Question 1

Aap kahan se operate karte hain?

Accepted Answer

Hum Fatehpur, Uttar Pradesh se operate karte hain (near Lucknow). Poori India mein remote delivery aur UP ke clients ke liye in-person support available hai.

Question 2

Kitne time mein reply milta hai?

Accepted Answer

Business hours (Mon–Sat, 9AM–7PM) mein 2 ghante. WhatsApp pe urgent messages ka reply sooner milta hai. Email pe 4-6 hours.

Question 3

Kya aap registered company hain?

Accepted Answer

Haan. Websicon Infoworld Pvt. Ltd. ek registered private limited company hai. GST invoice provide karte hain.

Question 4

Kya NDA sign karte hain?

Accepted Answer

Haan. Sensitive business information aur source code ke liye NDA sign karte hain. Aapka data aur business information completely confidential rehti hai.

Question 5

Payment terms kya hain?

Accepted Answer

50% advance project start pe, 50% on delivery. Enterprise projects ke liye milestone-based payment available hai.

Question 6

Kya EMI hoti hai?

Accepted Answer

₹50,000+ projects ke liye 3-month EMI arrange kar sakte hain. Details ke liye WhatsApp pe baat karo.

Question 7

GST invoice milegi?

Accepted Answer

Haan, har project pe proper GST invoice milti hai. GSTIN mention karo taaki aap input tax credit le sako.

Question 8

Payment kaise karein?

Accepted Answer

UPI, NEFT/IMPS bank transfer, ya Razorpay payment link se. Sabse convenient option choose karo.

Question 9

Website kitne din mein ready hoti hai?

Accepted Answer

Basic 5-page website 7 business days mein. Business website 10-12 days. E-commerce 3-4 weeks. Timeline depends on how fast you provide content.

Question 10

Chatbot kitne din mein live hota hai?

Accepted Answer

Starter chatbot 5 business days. Business chatbot 7 days. Enterprise/custom AI agent 2-4 weeks.

Question 11

Kya fixed deadline guarantee hoti hai?

Accepted Answer

Hum agreed timeline pe deliver karte hain. Agar aapka content late aata hai toh timeline adjust ho sakti hai. Delays ki advance notice dete hain.

Question 12

Revisions kitni milti hain?

Accepted Answer

Websites mein 2 rounds of revisions included. Major scope changes ke liye additional charge hota hai. Sab pehle quote mein clearly mention hota hai.

Question 13

Support period ke baad kya hoga?

Accepted Answer

Support period ke baad maintenance retainer (₹5,000–₹15,000/month depending on service) ya project basis pe work available hai.

Question 14

Kya training milegi?

Accepted Answer

Haan. Har project mein team training included hai — video recordings bhi dete hain taaki future reference ke liye available rahe.

Question 15

Server manage karega kaun?

Accepted Answer

Cloud platforms (Vercel, DigitalOcean) pe auto-manage hota hai. Self-hosted solutions ke liye basic server management guide karte hain. Managed hosting bhi offer karte hain.

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